The significance of communication in emergency management: what’s changed since 2010?

Barbara Ryan

This study replicates work done by Ryan and Matheson (2010) to determine the current significance of communication in emergency management. It also identifies trends in issues that occur during emergency events.

The research considers recommendations and findings from 22 reviews of recent disaster events and training exercises from around Australia. Using content analysis, 20.4 percent of the findings relate to community-level communication issues. This represents an increase of 1.3 percent from the 2010 study.

This document shows the importance of communication by emergency management agencies. The use of social media and the consultation process play an important role in the study results.

Australian Journal of Emergency Management, Volume 32, No. 1, January 2017. Article shared under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0).